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| Frequently Asked Questions |
| What is AirVoice Wireless prepaid phone service? Answer: Airvoice Wireless is operated on fully digital, nationwide wireless network utilizing (TDMA) (dmn ) technology. |
| Is there a contract? Answer: There is no contract. |
| Is there a credit check? Answer: There is no credit check required, simply because you pay as you go. |
| Is there a monthly fee? Answer: No monthly fee's, No catches! |
| Is there a deposit? Answer: With AirVoice Wireless prepaid service there is no deposit required. |
| Long distance charges? Answer: There is no long distance charge in all 50 states. |
| Roaming charges? Answer: Calls made from Off-Network areas are billed at 4 units per minute. Calls placed from On-Network areas are billed at 1 unit per minute. See our coverage map. |
| Do I have all of the digital features? Answer: Yes, you have all of the digital features including: A: Caller ID B: Voice Mail C: Call Waiting D: Text Messaging E: Call Forwarding F: Three Way Calling |
| Where can I use my phone? Answer: You can use your cell phone in all 50 states. |
| Is there a deposit? Answer: The minutes will expire 90 days from the time you make your first call. |
| What if I have used all of my minutes? Answer: Simply go to any AirVoice Wireless authorized dealer in your area or go online to purchase more airtime. |
| What if I have a balance left on my account before the expiration date? Answer: Simply purchase a 10.00 card or higher to keep all the minutes active for the next 90 days. |
| When can I add minutes to my account? Answer: You can add minutes to your account at any time. |
| Can I buy several airtime cards? Answer: Yes, you can buy more cards and add them to your account. |
| How long does it take to activate the airtime card? Answer: Your airtime will be added to your account as soon as you are done. |
| How long will my prepaid airtime stay on my account? Answer: Your prepaid airtime will be in your account for 90 days. |
| What should I do if I experience problems adding airtime to my account? Answer: If you experience any problem call our customer service number from your home or office phone: 888-944-2355. |
| How do I add airtime to my account? Answer: You can add airtime to your account by purchasing a card from our website, or visit a local AirVoice Location. |
| How about if I have a (TDMA) Phone, How can I activate it? Answer: Call our Customer Service Center at: 888-944-2355 and we will direct you to your nearest location. |
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